Toll Free  (+1) 917-338-5487

Call Center Info

Trained customer service professionals answer all calls.
Monday - Friday, 7 AM to 9 PM EST
Saturday - Sunday, 7 AM to 5 PM EST

Live Chat

Monday - Saturday, 8 AM to 5 PM EST


E-mail Customer Service:

It's important to note that e-mail is not a secure transmission.  We recommend that you do not
use e-mail to send confidential information to the bank. Likewise, we will not e-mail
you any confidential information about your account such as your password,
account number, Social Security, or financial information.

Lost or Stolen Debit/Credit Card?  +1-917-338-5487 (24 Hour)



Postal Mail

Novawells Company
 PO Box 777
 46750 Mission Blvd, Fremont
 CA 94539